This will help figure out if your install is dodgy or you have corrupted data.
The first step to trying to figure out how to get your game working again is to try a new game, without any CC, mods, saves etc. Primary things to try first (especially if your Launcher doesn’t open or your game will not load): I don’t use any CC and have never used Mods but here’s a super duper guide on where to install CC and Mods to, courtesy of itsaprilXD. You should then update your Mods accordingly. If you play with Mods, these must be moved out prior to patching. There is no magical perfect solution for the Save problems – please don’t expect one! Patching: If your game is hanging or crashing whilst saving, and you have saved as recommended, then try your game without any CC/Mods. It is also a good idea to purge your RAM before you attempt to save. Saving and Quitting:ĪLWAYS pause your game and then Save. Tabbing between apps you have open doesn’t always work when you have the game running, hence the need to play in windowed mode. This will save you having to power off your Mac using the power switch (which can damage the HD). In the highly likely event of your game freezing/hanging you can then click anywhere on the desktop and go to the Apple logo, top left, and select Force Quit. To do this hold down CMD and press Return when the main game window launches. Whenever you play the game you should play in windowed mode: For a detailed explanation please read this. If you receive advice from Customer Support to quit Processes on your Mac PLEASE ignore it. 
Unfortunately us Mac Simmers have to help each other as EA do not offer much support for OS X, if any.
The locked ‘help’ thread on here by simguruhydra has not been updated in over 3 years.
These threads and guides are not definitive nor exhaustive but they have proved extremely popular on my website and do seem to have helped frustrated Simmers along the way.
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